Preventing memory rings
The first burn is the most important. To begin, candles should burn one hour for every 1 inch in diameter of the actual candle size. Therefore, a large Original Jar Candle should burn a minimum of 4 hours to liquefy the entire top layer of wax. If the wax is not allowed to liquefy or to melt from edge to edge of the jar or tumbler, it will create a “memory ring,” especially if this is the first time the candle is lit. Once a candle has this “memory ring,” it will continue to tunnel and to burn that way for the life of the candle.
Keep the wick trimmed to the proper length at all times
TRIM THE WICK. Keep your wick trimmed to the length stated on your candle’s bottom label at all times.
LET THE WAX POOL. Each time you burn your candle, allow the entire top layer to become a fragrant pool of liquid wax and you'll get the biggest, boldest scent possible.
BURN IT SAFELY. Always burn your candle on a heat resistant surface, keep it out of drafts and NEVER leave it unattended while lit.
When only 1/2" of wax remains, it's time to let your candle go.
REPEAT STEPS 1 THROUGH 5. Keep going until you've tried them all!